SHIPPING POLICY

Each unit is assembled and tested individually before shipping to ensure quality standards.

Last updated: 03/01/2026

Thank you for purchasing from MADBOX.
Below you will find important information regarding our shipping process

1. Order Processing Time

Orders are typically processed within [2–5 business days] after payment confirmation.

Pre-orders follow a separate production timeline indicated on the product page.

Orders are not processed on weekends or public holidays.

We ship worldwide using trusted carriers.

Available shipping options and estimated delivery times are displayed at checkout.

Delivery times are estimates and may vary depending on:

Standard International Shipping: [5–15 business days]
Express Shipping (if available): [2–7 business days]

Please note that these are estimated timeframes and not guaranteed delivery dates.

International orders may be subject to:

These charges are the responsibility of the customer unless otherwise stated.

MADBOX is not responsible for delays caused by customs procedures.

Once your order has shipped, you will receive a confirmation email with tracking information.

It is the customer’s responsibility to ensure the shipping address provided is accurate.

If your shipment is significantly delayed or appears lost:

We will work with the carrier to investigate the issue.

MADBOX is not responsible for delays caused by incorrect shipping information provided by the customer.

If your package arrives visibly damaged:

We will assist you with a claim and provide a solution.

For pre-order products:

We reserve the right to refuse shipment to certain regions if shipping becomes unreliable or restricted.

For any shipping-related inquiries:

[Insert Business Name]
[Insert Contact Email]
[Insert Company Address if applicable]